{"id":727,"date":"2016-07-15T19:19:45","date_gmt":"2016-07-15T19:19:45","guid":{"rendered":"http:\/\/pr2019.wpengine.com\/?p=727"},"modified":"2019-02-06T21:59:25","modified_gmt":"2019-02-06T21:59:25","slug":"5-ways-apparel-retailers-leverage-reviews","status":"publish","type":"post","link":"https:\/\/www.powerreviews.com\/5-ways-apparel-retailers-leverage-reviews\/","title":{"rendered":"5 Ways Apparel Retailers Can Effectively Leverage Ratings and Reviews"},"content":{"rendered":"<div id=\"modal-ready\"><p><span style=\"font-weight: 400;\">Ratings and reviews are <a href=\"https:\/\/www.powerreviews.com\/software-products\/seo\/\" target=\"_blank\" rel=\"noopener\">an important tool for driving more traffic and sales<\/a> for apparel brands and retailers. In fact, we\u2019ve found that once an apparel product in the PowerReviews network starts generating reviews, that product will experience an average 49.36% increase in traffic and an average 14.48% increase in conversion rate. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">How can apparel brands and retailers better leverage reviews in order to increase traffic, conversion, and insights? Read on for five tips. <\/span><\/p>\n<p><b>Capture the Voice of the Consumer<br \/>\n<\/b><span style=\"font-weight: 400;\">Allowing apparel shoppers to hear from other consumers gives them the confidence they need to make smart purchases. Be sure you\u2019re <a href=\"https:\/\/www.powerreviews.com\/blog\/complete-guide-post-purchase-emails\/\">sending post purchase emails<\/a> to shoppers asking them to write reviews for items they\u2019ve recently purchased, since PowerReviews data has found that about 60% of reviews originate from these emails. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, remember that many apparel orders include more than one item. According to an <\/span><a href=\"https:\/\/www.internetretailer.com\/commentary\/2015\/04\/23\/what-online-apparel-shoppers-want\"><span style=\"font-weight: 400;\">article from Internet Retailer<\/span><\/a><span style=\"font-weight: 400;\">, the average consumer purchases 4 apparel items per order. Make it easy for shoppers to review all products they\u2019ve purchased within a single page, rather than requiring them to navigate to individual pages to write reviews for each product. <\/span><\/p>\n<p><b>Highlight Size and Fit Feedback<br \/>\n<\/b><span style=\"font-weight: 400;\">According to a <\/span><a href=\"https:\/\/www.bodylabs.com\/resources\/white-papers\/2016-apparel-footwear-retail-survey-report\/\"><span style=\"font-weight: 400;\">survey from Body Labs<\/span><\/a><span style=\"font-weight: 400;\">, 64% of consumers say incorrect fit is the primary reason they return clothing. Avoid unnecessary returns by providing your shoppers with comprehensive information about the size and fit of your products, including the input of other shoppers. Ask your ratings and reviews provider if they offer an easy way to capture size and fit information from your consumers and display it on the product page to increase buyer confidence and help consumers make the right purchase decision.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-7507\" src=\"https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/07\/Crocs_SizeFit1.png\" alt=\"Crocs_Size&amp;Fit\" width=\"1180\" height=\"667\" srcset=\"https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/07\/Crocs_SizeFit1.png 1180w, https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/07\/Crocs_SizeFit1-300x170.png 300w, https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/07\/Crocs_SizeFit1-768x434.png 768w, https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/07\/Crocs_SizeFit1-1024x579.png 1024w\" sizes=\"(max-width: 1180px) 100vw, 1180px\" \/><\/p>\n<p><b>Allow Consumers to Submit Photos and Videos<br \/>\n<\/b><span style=\"font-weight: 400;\">Apparel is a visual category, and items look different on different people. If you\u2019re not already, <a href=\"https:\/\/www.powerreviews.com\/software-products\/visual-content\/\">start asking your shoppers to submit photos and videos as part of their reviews<\/a>. That way, future shoppers can see what your products look like on various body types and get ideas for different ways to accessorize. <\/span><\/p>\n<p><b>Optimize for Mobile<br \/>\n<\/b><span style=\"font-weight: 400;\">Shoppers are turning to reviews &#8212; whether they\u2019re shopping online from a laptop computer or pulling out their phone prior to make a purchase in store. <\/span><a href=\"https:\/\/www.powerreviews.com\/event\/the-retail-revolution-report\/\"><span style=\"font-weight: 400;\">PowerReviews research<\/span><\/a><span style=\"font-weight: 400;\"> found that 70% of consumers want to access products ratings and reviews while in-store. So be sure shoppers can easily access product information &#8212; including reviews &#8212; regardless of the device they\u2019re using. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, make sure the entire process for writing a review, <a href=\"https:\/\/www.powerreviews.com\/software-products\/review-collection\/\" target=\"_blank\" rel=\"noopener\">from the post purchase email<\/a> to the write-a-review form, is easy to complete on a mobile device. If a shopper gets hung up on any part of the process, they\u2019re likely to abandon it completely. <\/span><a href=\"https:\/\/www.powerreviews.com\/case-studies\/evo\/\"><span style=\"font-weight: 400;\">evo<\/span><\/a><span style=\"font-weight: 400;\">, a leading online retailer of outdoor gear and fashion apparel, switched to a mobile-friendly post purchase email template and experienced a 203% increase in reviews written on mobile year over year. <\/span><\/p>\n<p><b>Generate Reviews Quickly<br \/>\n<\/b><span style=\"font-weight: 400;\">Since apparel items move on and off the shelves quickly, it\u2019s key for apparel brands and retailers to generate reviews as quickly as possible. After all, if a shopper waits too long to write a review, the product may not be available anymore. Consider collecting information at the time of checkout by asking the customer a simple question: \u201cWhy did you buy this item?\u201d This makes it easier for your customers to provide feedback while they\u2019re still in your ecosystem and provides you with additional content to help drive traffic, sales, and insights. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to learn more about the importance of reviews for apparel brands and retailers? Download <a href=\"https:\/\/www.powerreviews.com\/event\/guide-to-reviews-for-apparel\/\" target=\"_blank\" rel=\"noopener\">The Guide to Reviews for Apparel Brands and Retailers<\/a>. <\/span><\/p>\n<p><a href=\"https:\/\/www.powerreviews.com\/event\/guide-to-reviews-for-apparel\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-7450 size-full\" src=\"https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/06\/Apparel_CTA.png\" alt=\"Apparel_CTA\" width=\"880\" height=\"367\" srcset=\"https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/06\/Apparel_CTA.png 880w, https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/06\/Apparel_CTA-300x125.png 300w, https:\/\/www.powerreviews.com\/wp-content\/uploads\/2016\/06\/Apparel_CTA-768x320.png 768w\" sizes=\"(max-width: 880px) 100vw, 880px\" \/><\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Ratings and reviews are an important tool for driving more traffic and sales for apparel brands and retailers. In fact, we\u2019ve found that once an apparel product in the PowerReviews network starts generating reviews, that product will experience an average 49.36% increase in traffic and an average 14.48% increase in conversion rate. How can apparel [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":689,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[327],"tags":[],"yst_prominent_words":[535,740,735,216,30,434,391,600,601,166,605,197,176,746,739,572,742,749,737,748],"acf":[],"featured_image_src":"https:\/\/www.powerreviews.com\/wp-content\/uploads\/2019\/02\/woman-working-on-dress-300x169.jpg","_links":{"self":[{"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/posts\/727"}],"collection":[{"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/comments?post=727"}],"version-history":[{"count":0,"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/posts\/727\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/media\/689"}],"wp:attachment":[{"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/media?parent=727"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/categories?post=727"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/tags?post=727"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.powerreviews.com\/wp-json\/wp\/v2\/yst_prominent_words?post=727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}